New Orleans City Business reporter Jennifer Larino wrote an excellent article a couple of weeks ago on the reforms Mayor Landrieu will need to tackle… »
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Garbage in, garbage out
New Orleans remains the most blighted city in America. The factors that produced an estimated 57,000 blighted properties are historic outmigration, exacerbated by flooding after Hurricane Katrina.
Despite the overwhelming need to revitalize neighborhoods by bringing property back into commerce, there are tremendous investment opportunities in the city, with attractive, historic architectural gems distributed throughout the… »
Time to transition from advocacy to action
The Times-Picayune story about Mitch’s policy shift toward a statistical approach to governance read like the NolaStat policy research paper.
Implementing a data-tracking program will require major improvements in computer technology across city government, Kopplin said. “Everything is paper, and what we put in computers, the systems don’t talk to the systems in other agencies,”… »
City Business: ‘Nasty decisions’ expected from city’s interim tech chief
New Orleans City Business reporter Jennifer Larino wrote an excellent article a couple of weeks ago on the reforms Mayor Landrieu will need to tackle to in order to modernize the city’s IT infrastructure.
The administration has already begun to shift toward adopting NolaStat recommendations:
One of the more significant changes the interim CIO is expected… »
Questions & answers about the NOPD COMSTAT process
What is the New Orleans Police Department’s COMSTAT process? What should we know about it, and how should we evaluate it?
These are questions that remain unanswered by a story printed in today’s Times-Picayune.
One concern is that the process creates internal competitive pressures that can tend toward corruption of statistics.
But COMSTAT also has its share of… »
Cooking the books? Or just sloppy journalism?
I don’t wish to be placed in the position of being an apologist for any public official’s misdeeds. On the other hand, sloppy journalism is equally intolerable.
Consider a Tennessee TV news report that slanted its story to make Ronal Serpas look like he was cooking the books on Nashville crime statistics. Fundamentally lacking from that… »
Serpas sounding like a NolaStat supporter
In an address delivered at his swearing in ceremony on Tuesday, newly-appointed New Orleans Police Department Superintendent Ronal Serpas sounded as though he’d practically lifted language off the pages of Citizen Crime Watch and NolaStat.
I was particularly surprised to read that Serpas was going to partner with educational institutions. A key focus of the Citizen… »
More agile human resources management needed to reform civil service
The civil service system used in New Orleans city government is decades behind the times, and is in desperate need of an overhaul, according to a report prepared by the George Bush School of Government & Public Service for the Business Council of New Orleans.
That conclusion should come as no surprise to anyone in New… »
Mitch looking at reform models in other cities
Mayor Landrieu is looking at performance management models in other cities, he said today on WWL. Among the models he likes are the Baltimore CitiStat performance management process, and the D.C. CapStat process — both inspirations for the NolaStat reform recommendations.
Boston Mayor Thomas Menino recently demonstrated to Mitch how the Boston 311 system works…. »
Ronal Serpas is an excellent choice for NOPD police chief
As a civilian tech who supported the New Orleans Police Department COMSTAT process during the reform period of Superintendent Richard Pennington, I experienced firsthand the leadership exhibited by Ronal Serpas on a weekly basis for three years. While Pennington was setting the high-overview priorities to reform the NOPD (in partnership with federal authorities and change… »
CAO/Deputy Mayor Andy Kopplin elaborates on the adoption of a New Orleans performance management process
Mayor Mitch Landrieu has announced that he will implement a performance management process — similar to Baltimore’s CitiStat model — to combat the tendency of “almost purposefully inefficient” government processes administered by the Nagin administration.
The announcement was made at a press conference to announce the appointment of six new deputy mayors who will govern… »
