New Orleans City Business reporter Jennifer Larino wrote an excellent article a couple of weeks ago on the reforms Mayor Landrieu will need to tackle… »
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Time to transition from advocacy to action
The Times-Picayune story about Mitch’s policy shift toward a statistical approach to governance read like the NolaStat policy research paper.
Implementing a data-tracking program will require major improvements in computer technology across city government, Kopplin said. “Everything is paper, and what we put in computers, the systems don’t talk to the systems in other agencies,”… »
Governing for Outcomes
“If information was used to make policy changes, they came about as a result of yearly reviews. Implementation took months, or even years. By the time a contemplated change was in place, the conditions that prompted the shift might no longer be relevant” (Martin O’Malley, after becoming Mayor of Baltimore).
Budgeting for Outcomes (BFO) is… »
Governing by shoestring
Councilwoman Stacy Head said on WIST 690 AM that Mitch Landrieu will be inaugurated as Mayor with more than six months left in the year, but with only 30-35 percent of budgeted money for departments remaining.
How will Mitch be able to govern under this kind of situation?, asked host Eric Asher.
One answer can… »
National technology award given to CitiStat creator
Maryland Governor Martin O’Malley has been awarded the 2010 National Technology Champion Award from the National Association of State Chief Information Officers (NASCIO).
During the course of his career in public service, O’Malley has championed the usage of data analysis and data mapping for performance management, first as Baltimore’s mayor in a program called CitiStat that… »
Case Study: How NolaStat can improve constituent relations in City Hall
A list of the most common complaints submitted to City Council Members:
1) Street lights.
2) Water Leaks—which go to S&WB, a state run and controlled entity.
3) Potholes.
4) Drainage Problems, i.e. drains not working.
5) Billing complaints concerning S&WB, Entergy, and taxes, e.g., overcharging, late charges, etc.
6) Illegal dumping —- e.g. tires, trash.
7) Zoning complaints, i.e., businesses or… »
Times-Picayune opinion: What gets measured gets done
New Orleans is remarkably similar to Baltimore …
When Martin O’Malley was sworn in as mayor of Baltimore in 1999, he inherited a $153 million deficit and 16,000 city employees who, he said, were “wallowing in a culture of failure.” O’Malley identified the source of citizen frustration with Baltimore’s high crime rate, failing schools and broken… »
